Product Managers - Customer Focused

Location: San Francisco, CA, United States
Date Posted: 12-02-2015
Interviews in next two weeks. We are looking for product managers who can re-imagine the #1 marketplace in the world. Never comfortable with the status quo, he/she constantly pushes the boundaries, takes risks, and has the mental agility to help shape the future of our client organization. A key component of the New Product Development organization is the commitment to building transformational eBay experience. Product development must be led through the lens of what impacts the end-to-end customer experience. He/she will be instrumental in driving customer-centric thinking and best practices into the product development and quality engineering processes, and will partner closely with Engineering and Design leadership to create compelling breakthrough experiences for our customers. Results Driven The product manager should be a passionate advocate for creating emotionally engaging customer experiences that drive new avenues of growth. He/shel is comfortable working in a fast paced environment with a bent for getting things done. You can think big while maintaining a maniacal attention to detail and intense focus on shipping great product. Visionary / Innovator He/she should be a creative, innovative, and curious soul who has a passion for technology and commerce. We need a strategic thinker who enjoys challenging organizations to fulfill their potential and deliver for customers. Primary Responsibilities • Drive product vision, strategy, requirements gathering, and execution for eBay customer experience. • Partner closely with Engineering, User Experience and other key stakeholders to deliver a differentiated shopping and selling experience. • Prioritize key features and functionalities. • Obsess over details to achieve simplicity. • Translate objectives into specific tactical plans.
Requirements • ~ 5 years of direct experience. • Track record of launching successful and respected consumer mobile products. • Strong drive and curiosity to come up with new ideas, identify opportunities, and create vision to drive the business forward. • Passion for delivering experiences that delight customers. • Enthusiastic about the latest mobile, commerce, consumer internet trends and emerging technologies. • Experience with agile development process • Exceptional presentation and communication skills BS degree, MBA preferred. Our ambition We will get the next 100M users to start their shopping journey on eBay. The standard of excellence in e-commerce is skyrocketing. This is driven by three things – disruptive newcomers to the industry, millennials demanding more from their shopping and selling experience and mobile. We believe the initial focus has to be on millennials. This generation has high expectations, and is setting the standard for e-commerce. We will exceed these expectations and future-proof eBay by doing so. We are building for the future. What we are building In the beginning, we will build a highly personalized, curated and social, mobile experience that delivers: 1. an experience that earns the loyalty of millennials 2. a portable technology that can be deployed to specific countries to drive growth 3. an API that streamlines integration with key partners (Facebook, Pinterest) and platforms (Apple TV, Xbox, IoT) 4. adjacent opportunities targeting the sharing economy (rentals, loanership) In service of this experience, we will build on new technology that allows for fast iteration, scalability, developer and platform productivity, and full GEO distributed infrastructure. Now, our team! We are looking for collaborative builders, doers and thinkers from both inside and outside eBay to join our growing team! This isn’t your typical enterprise-level gig – it’s a job for creative thinkers that are entrepreneurial, critical of the current experiences around them and innovators who are energized to re-imagine the way people, brands and services mesh in the digital world.
Contact information:
Max Populi, LLC
4628 Bayard Street, #207
Pittsburgh, PA 15213-2750
Tel: (412) 567-5279
Fax: (412) 567-5198
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